Frequently Asked Questions
Find quick answers to common questions about TicketWave.ae services
Booking & Tickets
How does TicketWave work?
We partner with top UAE experience providers to let you browse, book, and pay securely
Do I need to print tickets or can I show mobile?
Mobile tickets are accepted by most providers. You’ll receive your ticket instantly by email
What is the cancellation policy?
Cancellation policies vary per experience. Check the listing for specific terms or contact
Pricing & Payments
Is it cheaper than buying at the gate?
Yes. We often offer online-only discounts and bundle deals that aren’t available on-site.
How do payments work and is it secure?
We use Stripe and WooCommerce for secure payments with 256-bit SSL encryption. Your
Support & Contact
Who do I contact for support?
Email [email protected] or use live chat (fastest). We’re available daily from 9 AM to 7
Still have questions?
Our support team is ready to help you with any questions you might have
Available daily from 9 AM to 7 PM